At Kynd, we aim to deliver your orders promptly and efficiently. Please review our shipping policies to understand our processes and your responsibilities.
1. Order Processing Time
- Standard Orders: Orders are processed within 1-3 business days after confirmation.
- Customized Orders: May require additional processing time. Specific timelines will be communicated during the order process.
2. Shipping Methods and Delivery Times
- Standard Shipping: Delivery within 5-7 business days after dispatch.
- Express Shipping: Available at an additional cost with delivery within 2-3 business days after dispatch.
3. Shipping Charges
- Standard Shipping: Pan India Free Shipping and 5% Extra discount on prepaid order.
- Express Shipping: Charges are calculated at checkout based on your location and order weight.
4. Order Tracking
Once your order is shipped, we will provide a tracking number via email so you can monitor the delivery status.
5. Shipping Areas
Currently, we offer shipping within India. For international shipping inquiries, please contact our support team.
6. Delays and Exceptions
Delays may occur due to unforeseen circumstances such as weather conditions, holidays, or carrier delays. We will notify you promptly if your shipment is affected.
7. Lost or Damaged Shipments
If your order is lost or arrives damaged, please contact us within 48 hours of the delivery date. We will work with the carrier to resolve the issue and arrange a replacement if necessary.
8. Incorrect Shipping Information
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
9. Contact Us
For any shipping-related inquiries, please contact our support team at email - wearkynd@gmail.com +91-88240-48535