Frequently Asked Questions
What is your return and refund policy?
We accept returns on non-customized items within 2 days. Items must be unused, unwashed, and in their original condition. Customised items are final sale.
Can I exchange or return an item?
Absolutely! To initiate an exchange or return, simply visit our exchange portal and fill in the required details.
When will I receive my refund?
Refunds are processed within 7 business days after we receive your return and will be credited back to your original payment method.
Do you offer customization?
Yes, selected items can be customised, but only colours and sizes. Please note that customised products are final sale.
Will the work be exactly the same?
Due to the handwork involved, there might be slight variations in the design, making each piece truly one of a kynd!
What if I receive a damaged item?
Contact us within 2 days of receipt, and weāll arrange for a replacement at no extra cost.
How can I contact customer service?
Reach out via email, phone, or Instagram. We're here to help!
- Email - wearkynd@gmail.com
- Phone- 8824048535
- InstagramĀ -Ā wear_kynd
How to take proper care of the articles?
Hand wash only and use a steam iron only forĀ bestĀ results.